512-893-6174

24/7 EMERGENCY SERVICE IN AUSTIN

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We work with your insurance

Fast arrival to your home

20+ years serving Austin

Flood water extraction

Drying and dehumidification

Sewage cleanup & disinfection

Water damage restoration

Odor removal & Decontamination

Mold inspection, removal, & remediation

Step 01: Rapid Arrival

Our team arrives to assess the damage with tools like moisture meters and thermal cameras, so we can properly document everything for insurance.

Step 02:  Water Extraction & Drying

Water is removed with commercial-grade extraction systems. Then, high-powered drying equipment is set up to remove moisture from the structure of your home or business over the next several days.

Step 03: Sanitization & Decontamination

Affected areas are sanitized after flooding or sewage backup to eliminate bacteria and odors.

Step 04: Restoration

WOW restores your home to pre-damage condition, handling drywall, flooring, painting, and trim. You get the convenience of a single company taking care of your home from start to finish.

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“Every crew WOW sent out did outstanding work! They were all respectful of us as well as the property. They were kind and professional. When they make your bed after removing all the plastic, that speaks volumes!”

E A

- Verified Google Review

“We had major water damage to our home. It resulted in us having to live at a hotel for 3 months. During this whole fiasco, the WOW team, from the owner to the cleaning crew, worked hard. They kept us apprised throughout the drying, repair, and final cleaning process. Their communications with the repairmen and insurance were a huge help in making this unexpected event easier to handle.” 

Jill D.

- Verified Google Review

“I recently hired WOW Total Cleaning & Restoration for a large Remediation and Restoration project after some water damage in my home after a storm. I was extremely satisfied with their service from start to finish. The team was punctual, professional, and clearly experienced.”

Stephanie S.

- Verified Google Review

“WOW Has been to my home to shampoo carpets and upholstered furniture three times in recent years. They have always done a fine job. They are prompt, they tell you when they are going to arrive, and then they do!”

Deborah T.

- Verified Google Review

“We have used y’all for years always have done a great job !!!!
Always have gotten there when appointment was set up !!! Thanks for making our jobs look amazing”

Cheryl J.

- Verified Google Review

“We always have a great experience with WOW. We’ve been using them for about 12 years, first for carpets and now for rugs & tile, and they always do such a great job. Friendly staff & attention to detail. We won’t use anyone else! Becky & Cindy”

Becky L.

- Verified Google Review

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How quickly should I call you after finding water damage or flooding?

Immediately. Water spreads rapidly during the initial hours. The faster we can get there, the better!

Can you work with my insurance company?

Absolutely — and we’re often one of the local Austin companies recommended by insurers. We’ll handle communication and documentation so you can focus on your family.

How fast can you get here?

We dispatch a local technician as soon as you call. Most customers report seeing our crew within a couple hours, sometimes faster depending on where you are in the Austin area and what else is going on that day. If you're dealing with an active emergency right now, call us (24/7) and we’ll get someone out immediately.

Are you licensed and certified?

We're IICRC certified, hold a Texas Mold Remediation License, and we're NADCA certified for air duct work. We're also EPA Lead-Safe Certified, which matters if you're in an older Austin home. All of our technicians are trained and insured. 

Do you work nights and weekends?

Yes. Water damage doesn't wait for business hours and neither do we. Someone answers the phone 24/7, and we can dispatch a crew any time of day or night.

What does water damage restoration actually cost?

It depends on how much water got in, how long it sat, and what materials are affected. We'll give you a clear estimate after the initial assessment. For what it's worth, customers who've gotten multiple bids tell us we're very competitive.

How long does the whole process take?

Drying usually takes three to five days depending on how saturated things are. We monitor moisture levels daily until everything hits a safe baseline. Once it's dry, rebuild timelines depend on scope, but most residential jobs wrap within a week or two after drying is complete. We'll give you a more specific timeline once we assess the damage.

512-893-6174